CSA-Mailroom - 21445OFF
Thousand Oaks, CA 
Posted 14 days ago
Job Description
Title: CSA-Mailroom
Job Location: Thousand Oaks, CA

Job Type: Full Time / Regular

Job Message:
  • Prepare materials for mailing including: applying postage, preparing items for shipment or collection, distributing items as needed, ensuring items are properly labeled and documenting data according to management guidelines.
  • Perform start-up and operations of postage equipment
  • Sort, deliver and pick-up mail and packages utilizing mail cart according to established time frames and service standards
  • Assist with loading and unloading of deliveries as needed
  • Maintain shipping and receiving area as required
  • Maintain all logs and reporting documentation as required
  • Receive and log all incoming items, letters and packages, including certified, registered, return receipt, Federal Express
  • Keep manager advised of associate or employee moves or requests, and other related matters
  • Coordinate special messenger services, air freight, etc.
  • Adhere to company policies, business guidelines and safety procedures
  • Participate in cross training and perform other duties as assigned

  • Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)
  • Lift heavy boxes, files or paper when needed
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Demonstrate flexibility in satisfying customer demands in a high volume, production environment
  • Consistently adhere to business procedure guidelines
  • Adhere to all safety procedures
  • Take direction from supervisor or site manager
  • Maintain all logs and reporting documentation; attention to detail
  • Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc)
  • Operating mailing, copy or scanning equipment
  • Shipping & Receiving
  • Handle time-sensitive material like confidential, urgent packages
  • Perform other tasks as assigned
  • Scanning incoming mail to recipients
  • Perform file purges and pulls
  • Create files and ship files
  • Provide backfill when needed
  • Enter information daily into spreadsheets
  • Identify charges and match them to billing
  • Sort and deliver mail, small packages

Required Skills:
  • Minimum of 6 months customer service related experience required
  • Excellent communication skills both verbal and written
  • Ability to effectively work individually or in a team environment
  • Competency in performing multiple functional tasks
  • Ability to meet employer's attendance policy
  • Basic PC/Windows experience required
  • Ability to lift and/or move items up to a maximum of 55lbs. or the maximum allowed by current State law with or without accommodations
  • Ability to stand and/or walk for long periods of time with or without accommodations

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.


Job Summary
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
1+ years
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