Customer Service Technical Specialist-21399OF
Lone Tree, CO 
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Posted 12 days ago
Job Description

Key responsibilities include:

 

• Handle all inventory management of supplies weekly to include but not limited to; toner, paper, office supplies and misc. items

• Ability to handle highly confidential documents

• Enter information into the database, with 100% accuracy

• Create and handle client portfolios, including NPI

• Perform other tasks as assigned, including administrative tasks (Check, send and reply to emails, manage general inbox, liaison between depts and consultants)

• Cross-Train in other service areas if required

· Receive incoming accountable packages, including envelopes and boxes

· Accurately sort Incoming USPS mail to mail bins

· Log incoming interoffice material to ensure accountability

· Load carts and deliver accountable packages accurately and on time

· Fine sort to cart and deliver incoming USPS and interoffice mail on internal mail runs within expected deadlines

· Perform mail sweeps picking up, sorting and processing outgoing material

· Print services requests (receive, schedule, produce)

 

The successful job seeker must be able to demonstrate the following qualifications:

• Must also be able to pass a client-specific background screening

• Minimum of 6 months customer service related experience required

• Minimum of 6 months demonstrated knowledge and experience in a related functional area preferred

• Excellent communication skills both verbal and written

• Ability to effectively work individually or in a team environment

• Competency in performing multiple functional tasks

• Ability to meet the employer's attendance policy

• Ability to handle highly confidential documents

• Basic PC/Windows experience required

• Experience utilizing Microsoft Outlook required

• Familiar with printing devices preferred

• Ability to lift and/or move items up to 55 pounds or the maximum allowed by current State Law with or without accommodations

• Ability to stand, sit, and/or walk for long periods of time with or without accommodations


Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.


 

Job Summary
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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