VICE PRESIDENT, DIGITAL STRATEGY
Denver, CO, Washington, DC, New York, NY or Philadelphia, PA
Serving as a member of the Cancer Support Community’s (CSC) leadership team and reporting to the Senior Vice President, Mission Delivery, the Vice President, Digital Strategy, is charged with leading a dynamic team of professionals committed to expanding CSC’s online presence, extending the reach and scale of CSC’s digital services in compelling and strategic ways, and envisioning the future use of digital media and technology at CSC to dramatically scale the number of people that CSC serves. The Vice President, Digital Strategy oversees development, management and ongoing sustainability of CSC’s digital assets and content across multiple platforms, including but not limited to, CSC’s website, MyLifeLine service, other online service delivery tools, mobile applications, and other strategic initiatives. The Vice President, Digital Strategy works closely with leaders across the organization to create and execute a coherent digital strategy, ensuring that technology is optimally deployed to support CSC’s mission and serve its stakeholders.
DUTIES AND RESPONSIBILITIES
Develop and manage CSC’s enterprise architecture
Translate CSC’s business strategy into technical requirements and drive the development of digital services
Oversee the day to day management of CSC’s digital platforms, including overseeing technical staff
Adapt and/or reimagine effective CSC services delivered in person to digital platforms and refine CSC’s digital strategy
Lead and manage ongoing content development and production for all digital assets, ensuring that all digital content is regularly refreshed and up to date
Ensure brand consistency across all digital platforms
Work with other CSC departments to increase online engagement of current and future digital consumers across CSC, including patients and caregivers, funders, partners and other stakeholders.
Ensure the sustainability of CSC’s digital programs and services by identifying potential funders, writing proposals and grants, and stewarding high-dollar donors
Develop and manage the digital services budget
Monitor emerging issues and trends in digital health services and patient engagement and ensure that CSC remains at the forefront of digital health trends and service delivery
Assess competitors, partners, clients to identify opportunities for content sharing, licensing, and external data integration
Provide support for, and meaningfully engage, CSC’s various advisory committees for digital services
IMPORTANT SKILLS AND REQUIREMENTS
Masters or equivalent experience in digital business, analytics or similar field with 10+ years of digital leadership experience
A proven and successful track record in ideating, developing, and delivering on a broad digital strategy in the B2B and B2C market
Experience managing technical teams, including programmers and content managers
Experience with design and content management systems and web analytics tools
Familiarity with SEO and SEM optimization strategies
Familiarity with data warehousing and associated analytics
Ability to work with multiple and diverse stakeholders. Experience supervising and managing work of outside consultants and vendors
Outstanding written, verbal and interpersonal skills with ability to understand and communicate complex health and science issues
Highly self-motivated and directed, with attention to detail
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects
Ability to travel with some frequency within the United States
Valid driver’s license required
SALARY AND BENEFITS In addition to a competitive base salary, we offer comprehensive medical, prescription, vision, and dental coverage; paid vacation and sick time; short-term and long-term disability insurance; flex spending accounts: transit, healthcare and dependent care; life insurance; and optional participation in an employee contribution retirement plan.
ABOUT THE CANCER SUPPORT COMMUNITY As the largest professionally led nonprofit network of cancer support worldwide, the Cancer Support Community (CSC) is dedicated to ensuring that all people impacted by cancer are empowered by knowledge, strengthened by action and sustained by community. CSC achieves its mission through three areas: direct service delivery, research and advocacy. The organization includes an international network of affiliates that offer the highest quality social and emotional support for people impacted by cancer, as well as a community of support available online and over the phone. The CSC Research and Training Institute conducts cutting-edge psychosocial, behavioral and survivorship research. CSC engages in patient advocacy through its Cancer Policy Institute, informing public policy in Washington, D.C. and across the nation.
The Cancer Support Community is an equal employment opportunity employer