Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience. Analyzes and identify our customer's business and technology objectives, conduct full technical discovery, and architect (with the technical team) client solutions to meet gathered requirements. Acts as customer advocate, participating in pre sales e

Responsible for sharing Lumen solutions with members of the community in a door to door sales approach. This includes having energy, knowledge, and ability to overcome concerns and questions from customers. Ability to learn the Tech industry and speak with ease and comfort about the many solutions and offerings of Lumen. Yes, you will be a technology expert after training

Desk based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles. Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. Prospect and qualify through calls, emails, social media, internal marketing

Will support Indirect and Channel partner teams with early stage customer development, with particular focus on our Network as a Service (NaaS) platform. Working alongside the sales team positioning Lumen services directly, with the customer. A virtual member of the team, accountable for technology outcome vison for customers. Works closely with the account teams to form

Technician for customer/company network systems installation and/or maintenance activities. Resolves complex network problems involving power, network hardware and software, lines, modems and terminals. Uses software and hardware tools to identify and diagnose network status and problems; conducts complex network monitoring equipment installation and maintenance activitie

Manage new NG911 site activations Manage and correlate multiple trouble reports. Communicate with customers and others in a repair situation. Initiate internal escalations, as necessary. Place proactive outgoing status calls to customers. Provide follow up and resolution information of assigned trouble tickets. Monitor event alarms in multiple systems, raise, request, and

Works on relatively straightforward installation and/or maintenance assignments on network switching equipment. Monitors network operations and resolves routine network monitoring problems. Monitors network performance Conducts routine monitoring equipment installation and maintenance activities Resolves routine trouble tickets. What We Look For in a Candidate Associates'

Internet (IP) Engineering Lead Network Engineer responsibilities include, but are not limited to Interacts with Architecture (IP and Security), Planning, Operations, Lab, Systems (NSD, alarming) to implement equipment and designs necessary to evolve the worldwide Internet backbone. Ability to research, write requirements to test hardware and software to ensure interoperab

Develops project plans, tasks, and timelines with great vision and clarity while performing risk assessment, contingency planning, and resource management to ensure services are consistently delivered correctly and cost effectively on a timely manner. Facilitates project tasks through daily communication and weekly team meetings; managing vendors in ordering, shipping, an

ly evaluate, via provided reports/tools, individual performance in respect to area or national performance objectives. With support of manager, ability to identify areas of improvement as applicable. Perform other duties assigned by management team. Understands that basics of installation/change/decommissioning/testing of transport, Ethernet, SONET and IP network layers fo

Conduct OSP maintenance and locating fiber optic cable routes Assist with splicing and testing of fiber optic cable in a field environment Interface with Miss Utility Call Centers and automated programs Read and interpret Miss Utility tickets and compare to existing outside drawings Communicate verbally with construction subcontractors regarding protection and/or maintena

ly evaluate, via provided reports/tools, individual performance in respect to area or national performance objectives. With support of manager, ability to identify areas of improvement as applicable. Perform other duties assigned by management team. Understands that basics of installation/change/decommissioning/testing of transport, Ethernet, SONET and IP network layers fo

End to end project management. Relationship building with Vendors as well as quality audit of work performed by vendors. Responsible for work load balancing among resources. Responsible for functional management of a market. Field interface for engineering or new construction. Moderate to Complex work using external vendors Joint utility trenches, site meets and permittin

Install, maintain/repair, remove, rearrange, program, test, and troubleshoot residential/small business products and services, including but not limited to POTS, HSI, Networking, and fiber from the cross connect or serving terminal into the customer's premise. Set up, reconfigure, maintain, and troubleshoot customer's wireless/wired home network, including but not limited

Responsiblefor maintaining and operating a variety of equipment and systems, including but not limited to DMS10 DMS100 5ESS as well as ROADM nodes ethernet switches and a variety of muxes. Responsiblefor the provisioning and maintenance of Central Office equipment including, but not limited to subscriber loop carrier systems, DSL, POTS, digital and optical muxes. Installs