Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction. Gather pertinent cruise event details from the other departme

Provide exceptional hospitality to guests and coworkers as prescribed in Our RESPECT Service System Provide guests with water, coffee/tea, and bread service throughout the meal Bus used and unneeded dishes and glassware from guests tables to galley Scrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaning Maintain the cleanliness and s

Provide exceptional hospitality to guests and coworkers as prescribed in Our Respect Service System Greet guests and serve beverages in a timely fashion Accurately take orders and enter them into the point of sale system Maintain the cleanliness and safety of all common areas and service stations Participate in the celebration and entertainment experience of the guest Set

Establish and track the clients' progress as they move from step to step through our implementation process. Customer Centric Focus with an ongoing desire to meet the needs of our customers both internally and externally. Organize and lead client implementation meetings to ensure schedule adherence, including the Implementation Kick off Meeting that starts our implementat

Ensures that onboard crew work and passenger environment is as safe and pleasant as possible. Supervises crew during vessel docking maneuvers. Oversees others in Housekeeping Chores and Maintenance Projects. Oversees vessel personnel follow safety procedures and work rules at all times. Stands Underway Watches as Helmsman or Lookout and performs other vessel navigational

Maintains accurate and up to date confidential HR files, records, and documentation and provides administrative support where needed. Assist with new hire orientation and prepare needed materials and handouts. Assist with on boarding in HRIS and Payroll system. Assist at local hiring events. Create and maintain employee benefits and medical files. Maintain all licensing a

Ensure all aspects of safety during task execution. Accept tasks from the Shift Supervisor and plans/implements execution. Perform preventative and corrective maintenance on all electrical systems on board vessels. Provide supervisor with detailed service reports and troubleshooting plans. Utilize specialized tools to accomplish assigned tasks. Use of approved Haz mat req

Inspect incoming inventory and equipment for quality before storing or rerouting. Use moving equipment like forklifts and pallet jacks to safe and efficient move inventory around the warehouse and shipping facility. Packaging inventory for safe shipping. Ensure delivery schedule is maintained and promptly alert supervisors if a delay occurs or is likely. Perform periodic

Assisting in ship's technical maintenance and the safe, efficient, economical operation of all her machinery. Following all the engine room procedures. Assisting in the engineering/technical department jobs. Assisting in maintaining sufficient bunkers and other essential engine related stores and consumables. Assisting for the safe and efficient loading and transferring o

Assisting in ship's technical maintenance and the safe, efficient, economical operation of all her machinery. Following all the engine room procedures. Assisting in the engineering/technical department jobs. Assisting in maintaining sufficient bunkers and other essential engine related stores and consumables. Assisting for the safe and efficient loading and transferring o

Fill machines with paper. Make service calls to maintain and repair machines. Inspect machines and meters to determine causes of malfunctions and fix minor problems such as jammed bills, coins or paper tickets. Test machines to determine proper functioning Contact other repair personnel or make arrangements for the removal of machines in cases where major repairs are requ

Direct the ferry's activities and ensure passengers' safety and security while vessel is underway. Operate vessel at economic engine speeds, per established policies. Plan and coordinate safety inspections of the ferry to insure safe operation of equipment, crew safety and compliance with USCG laws and regulations. Train and provide feedback for evaluation of the performa

Cruise Execution Act as the on duty kitchen manager for cruises and manage the kitchen staff to ensure adherence to procedures detailed in the Product Management Guide and Galley Operating Manual Maintain continuous communication with the back of the house and restaurant management regarding staff and operations Provide input regarding shipmate relations Ensure that all s

Assist in managing the front of the house staff, including recruitment, training, coaching/discipline, and retention of assigned vessel Provide assistance to restaurant managers changing shifts and ensures adherence to procedures detailed in the Product Management Guide. This includes thorough pre cruise preparation, adherence to cruise scripts, supervision of front line

Accurately handle cash, credit card and mobile payment options when handling ticket sales as required. Sell and promote ticket options to visitors in an efficient and friendly manner. Process will call orders as well as pass packages. Responsible for line management and ensuring that guests are notified ahead of time of their options. Responsible for providing guests with