Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs a variety of intermediate user problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the cust

Serve as the Data Analytics lead with cross functional teams optimizing and coordinating data architecture strategies. Facilitate knowledge sharing of Data Analytics best practices to the broader company. Collaborate with business units and management to identify Key Performance Indicators (KPIs) for data capture and reporting across the business. Builds advanced and comp

Develops advanced dashboards, visualizations and reports in PowerBI and other visualization tools for decision making by stakeholders. Responsible for knowledge sharing of Data Analytics best practices to the broader company. Collaborates with business units and management to identify Key Performance Indicators (KPIs) for data capture and reporting across the business. Pr

Delivers insights on potential areas of optimization, improvement, and growth. Partners with cross functional teams to create coordinate data architecture strategies. Responsible for knowledge sharing of Data Analytics best practices to the broader company. Collaborates with business units and management to identify Key Performance Indicators (KPIs) for data capture and r

Implement tasks in the backlog (e.g. POA&M items, component upgrades, feature requests, bug fixes) Review changes to the system baseline Update the Body of Evidence (BOE) with each release Provide Tier 2/3 support Perform Security patches Prepare Technical Reports Other Job Responsibilities Provides technical expertise and analytical support to the users in solving system

The ITSM analyst responsible for supporting information gathering, interviews and compiling the assessment of Service Management / Service Desk support required to provide both Request and Incident management in support of the user community support for approximately 8 applications. This position requires an understand of the ITIL fundamentals around work scope and workfl

The SailPoint Engineer will be responsible for implementing identity and access management solutions using SailPoint's IdentityIQ platform. The role involves collaborating with cross functional teams to understand business requirements, and configuring SailPoint solutions, and ensuring the seamless integration of the platform with existing systems and applications. The Sa

Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to routine/basic customer problems, issues, requests. As the entry point for customers, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Co

Provides marketing technology support in a direct role to meet the needs of a project. Could include website creation and design, UX/UI design, integrating website with marketing campaign, CRM tool implementation and management, digital coding/development (After Effects, HTML5, Jiira, etc.), testing, QA, backend and frontend support. May oversee the team, leading strategy

Financial Analyst CFM Fairfax, VA Fast growing IT services firm working with the Federal Government is seeking a Financial Analyst in the metro D.C. area. This position will report to the Manager of Client Financial Management. The Financial Analyst will analyze past and present financial data, estimate future revenues and expenditures, and collect, monitor, and study fin

Independently design and develop analytic solutions that investigate both quantitative and qualitative aspects of strategic and tactical service activities. Provide outputs or results in self service formats e.g., dashboards, visuals, graphical displays. Job Responsibilities and Duties Ability to translate customer needs and/or use cases into analytic solutions with minim

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Responsible for the deployment, provisioning, hardening, and optimization of cloud infrastructure and related cloud services. Utilizes scripting and infrastructure technologies for environment orchestration. Collaborates with cross functional teams for the deployment and ongoing support of cloud services to both internal stakeholders and clients. Responsibilities Provide

Carries out information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, and network telecommunications. Follows escalation protocol for complex issues and collaborates with the upper tier to reach resolution. Monitors and sup