Responsible for supporting the client/program to ensure services are delivered to meet customer business needs and expectations. Directs and supervises staff which are responsible for first level technical support, documentation, tracking, escalation, and follows up of all client incidents. Ensures staff has required technical and customer service skills and process knowl

Responsible for supporting the program/project/client to ensure Infrastructure Services are delivered to meet customer business needs and expectations. Receives and responds to technical/specialized customer problems, issues, requests. Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents. Provides first level support for reso

10+ years of experience. OT SME for 1 2 Years who will serve as the "Trusted Advisor" to the government agency CIO. Expectation is for individual to have deep expertise in the OT space who will interface and build relationships with our System Owners, participate in discussions across government agency in this space. Individual will work to help build out OT capability in

The ITSM analyst responsible for supporting information gathering, interviews and compiling the assessment of Service Management / Service Desk support required to provide both Request and Incident management in support of the user community support for approximately 8 applications. This position requires an understand of the ITIL fundamentals around work scope and workfl

Responsible for the design and management of complex systems over the lifecycle. Creates internal IT processes and performs analysis to identify opportunities for enhancement, creating scripts to automate internal workflows. Provides technical expertise in solving system wide issues and recommends alternatives for solutions. Supports all aspects of development, integratio

Implement tasks in the backlog (e.g. POA&M items, component upgrades, feature requests, bug fixes) Review changes to the system baseline Update the Body of Evidence (BOE) with each release Provide Tier 2/3 support Perform Security patches Prepare Technical Reports Other Job Responsibilities Provides technical expertise and analytical support to the users in solving system

Responsible for supporting the client/program to ensure services are delivered to meet customer business needs and expectations. Directs and supervises staff which are responsible for first level technical support, documentation, tracking, escalation, and follows up of all client incidents. Ensures staff has required technical and customer service skills and process knowl

Evaluates application security in all phases of the software development life cycle. Works closely with team members to define application security best practices, performs software architecture and design reviews, and supports the identification, interpretation, and remediation of vulnerabilities across a variety of applications, programming languages, and platforms. Act

Evaluates application security in all phases of the software development life cycle. Works closely with team members to define application security best practices, performs software architecture and design reviews, and supports the identification, interpretation, and remediation of vulnerabilities across a variety of applications, programming languages, and platforms. Ess

Looking for highly motivated Application Implementation/Infrastructure Support Engineers. Resource will provide integration and operational support for production and lower environment cloud and web based applications with JBoss, MQ, Apache, VMWare, F5 Load balancer and other network and cloud components. Resource will join a team of System Engineers and O&M technicians w

The SailPoint Engineer will be responsible for implementing identity and access management solutions using SailPoint's IdentityIQ platform. The role involves collaborating with cross functional teams to understand business requirements, and configuring SailPoint solutions, and ensuring the seamless integration of the platform with existing systems and applications. The Sa

ASM is currently looking to hire Cloud Administrators with 2 3 years' hands on experience working in Azure or AWS. Their experience should include 4 6 years of experience in working with Infrastructures with a focus on Unix administration including patching and security hardening. Experience with infrastructure as code and configuration management automation is a plus. Jo

Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to routine/basic customer problems, issues, requests. As the entry point for customers, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Co

Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs a variety of intermediate user problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the cust

Provides marketing technology support in a direct role to meet the needs of a project. Could include website creation and design, UX/UI design, integrating website with marketing campaign, CRM tool implementation and management, digital coding/development (After Effects, HTML5, Jiira, etc.), testing, QA, backend and frontend support. May oversee the team, leading strategy